Services

Managed IT Services (MSP)

These are ongoing services typically delivered under a service level agreement (SLA).

  • Remote Monitoring & Management (RMM)
  • Help Desk / Service Desk Support (Tier 1–3)
  • Proactive Maintenance & Updates
  • Patch Management
  • IT Asset Management
  • Managed Antivirus & Endpoint Protection
  • Backup and Disaster Recovery (BDR)
  • Network Monitoring & Management
  • Managed Cloud Services (Azure, AWS, Google Cloud)
  • Managed VoIP and Unified Communications
  • Managed Security Services (MSSP) – See below

Cybersecurity Services

As security becomes a top concern, these services are in high demand.

  • Security Risk Assessments
  • Vulnerability Scanning and Penetration Testing
  • Firewall & Perimeter Security Management
  • Endpoint Detection & Response (EDR)
  • Security Awareness Training
  • Incident Response & Remediation
  • SIEM (Security Information & Event Management)
  • MFA, Identity & Access Management (IAM)
  • Compliance Readiness (ISO 27001, NIST, SOC2, GDPR, HIPAA)

Cloud Services & Migrations

Helping businesses move to and manage cloud environments.

  • Cloud Strategy Consulting
  • Office 365 / Microsoft 365 Migrations & Management
  • Google Workspace Deployments
  • Cloud Storage & Backup Solutions
  • Hybrid Cloud Architecture
  • Cloud Cost Optimization
  • Application Hosting & Virtualization

IT Training & User Support

Services to support end-users and upskill teams.

  • Onboarding & Offboarding Support
  • End-User Training (Security, Productivity Apps, etc.)
  • Technical Documentation & Knowledge Base Creation
  • Change Management & Adoption Services

Specialized Services

These services may vary by client industry or business need.

  • vCIO / vCTO Services (Virtual CIO or CTO Advisory)
  • Project Management & Delivery
  • IT Due Diligence for Mergers & Acquisitions
  • IT Support for Remote/Hybrid Work Environments
  • IT Compliance and Auditing
  • Industry-Specific Solutions (e.g., Healthcare IT, Legal IT, Financial IT)

IT Strategy & Consulting

These are advisory services that help align IT with business goals.

  • IT Roadmap & Digital Transformation Planning
  • IT Governance and Risk Management
  • Business Continuity Planning
  • Technology Assessments & Audits
  • Vendor Management & Procurement Advisory
  • Cost-Benefit Analysis for IT Investments

Infrastructure & Network Services

These include both on-premises and cloud-based infrastructure support.

  • Network Design, Setup & Optimization
  • Wi-Fi Design and Deployment
  • Server Installation, Migration & Support
  • Virtualization (VMware, Hyper-V)
  • Storage Solutions (NAS, SAN)
  • Cabling and Office Fit-Outs

Software & Application Services

For businesses looking to build, implement, or manage applications.

  • Custom Software Development
  • CRM/ERP Consulting and Implementation (Salesforce, Dynamics 365, Zoho, etc.)
  • Integration Services (API, System Integration)
  • Automation & Workflow Optimization
  • Low-code/No-code Development Consulting