Managed IT Services (MSP)
These are ongoing services typically delivered under a service level agreement (SLA).
- Remote Monitoring & Management (RMM)
- Help Desk / Service Desk Support (Tier 1–3)
- Proactive Maintenance & Updates
- Patch Management
- IT Asset Management
- Managed Antivirus & Endpoint Protection
- Backup and Disaster Recovery (BDR)
- Network Monitoring & Management
- Managed Cloud Services (Azure, AWS, Google Cloud)
- Managed VoIP and Unified Communications
- Managed Security Services (MSSP) – See below
Cybersecurity Services
As security becomes a top concern, these services are in high demand.
- Security Risk Assessments
- Vulnerability Scanning and Penetration Testing
- Firewall & Perimeter Security Management
- Endpoint Detection & Response (EDR)
- Security Awareness Training
- Incident Response & Remediation
- SIEM (Security Information & Event Management)
- MFA, Identity & Access Management (IAM)
- Compliance Readiness (ISO 27001, NIST, SOC2, GDPR, HIPAA)
Cloud Services & Migrations
Helping businesses move to and manage cloud environments.
- Cloud Strategy Consulting
- Office 365 / Microsoft 365 Migrations & Management
- Google Workspace Deployments
- Cloud Storage & Backup Solutions
- Hybrid Cloud Architecture
- Cloud Cost Optimization
- Application Hosting & Virtualization
IT Training & User Support
Services to support end-users and upskill teams.
- Onboarding & Offboarding Support
- End-User Training (Security, Productivity Apps, etc.)
- Technical Documentation & Knowledge Base Creation
- Change Management & Adoption Services
Specialized Services
These services may vary by client industry or business need.
- vCIO / vCTO Services (Virtual CIO or CTO Advisory)
- Project Management & Delivery
- IT Due Diligence for Mergers & Acquisitions
- IT Support for Remote/Hybrid Work Environments
- IT Compliance and Auditing
- Industry-Specific Solutions (e.g., Healthcare IT, Legal IT, Financial IT)
IT Strategy & Consulting
These are advisory services that help align IT with business goals.
- IT Roadmap & Digital Transformation Planning
- IT Governance and Risk Management
- Business Continuity Planning
- Technology Assessments & Audits
- Vendor Management & Procurement Advisory
- Cost-Benefit Analysis for IT Investments
Infrastructure & Network Services
These include both on-premises and cloud-based infrastructure support.
- Network Design, Setup & Optimization
- Wi-Fi Design and Deployment
- Server Installation, Migration & Support
- Virtualization (VMware, Hyper-V)
- Storage Solutions (NAS, SAN)
- Cabling and Office Fit-Outs
Software & Application Services
For businesses looking to build, implement, or manage applications.
- Custom Software Development
- CRM/ERP Consulting and Implementation (Salesforce, Dynamics 365, Zoho, etc.)
- Integration Services (API, System Integration)
- Automation & Workflow Optimization
- Low-code/No-code Development Consulting